・Depending on your mobile device or country, you may need to unlock your SIM. Please make sure the SIM is unlocked before purchasing.
・The expiration date of the eSIM is within 30 days including the date of arrival of the eSIM service activation email. Please set up your data plan before it expires.
・Please make sure you have an eSIM compatible mobile phone before purchasing. We cannot respond to requests for refunds/cancellations.
・24 hours per day (Example: If you purchase a 1-day plan: If you activate it at 10:00 on September 1st, you will be able to use it until 9:59 on September 2nd.)
・If you are unable to connect to the Internet with your eSIM after setup, please refer to the eSIM connection setup steps above and check your mobile phone settings.
・The eSIM 2D code can only be scanned once. Please be careful not to accidentally delete the eSIM after setting it up.
・To terminate the use of the eSIM function, please proceed from "Delete mobile communication plan".
