Privacy policy
This service is a prepaid wireless data communication service developed by TSIM TECH CO. (hereinafter referred to as the “Company”) through a business alliance with INPRESS, Inc.
TSIM TECH will provide the wireless data communication service, billing, and selection of overseas roaming service providers, while the Company will provide sales and agency services in Japan.
We believe that it is our social responsibility to protect the personal information of our customers and employees, and we will establish and operate a personal information protection management system in accordance with the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”) and other laws and regulations, and will constantly be aware of the latest IT technology trends, changes in social demands, and changes in the economic environment to achieve continuous improvements.
In addition, we will always be aware of the trends in the latest information technology, changes in social demands, and changes in the economic environment to realize continuous improvement of the personal information protection management system.
◆Acquisition of Personal Information
Our company primarily obtains personal information (including information related to individuals) through the following methods and usages and stores this information as personal data.
・How to obtain information directly from the person in question
・How to obtain information from a third party
・How to obtain information based on the use of our services
・How to obtain information through cookies, web beacons, and similar technologies
・How to obtain information by recording calls or by recording through photos, videos, etc.
・Other methods of obtaining information based on interactions with our company
◆Methods of using personal information
・Provision of products and services, and after-sales service at our company
・Use that is clearly recognized as the purpose of use from the perspective of the purpose of obtaining personal information
・Billing and collection of various fees and debt protection
・Information necessary for advertising, promotion, sales and solicitation
・Sweepstakes and Campaigns
・CSR (Corporate Social Responsibility) Activities
・Management of contractual relationships with business partners
・Employment (including recruitment) and Human Resource Management of Employees
To the extent necessity for the performance of other operations related to each of the preceding items.
◆Non-disclosure of personal information
Our company will not disclose your personal information to any third party, except as stipulated in the preceding paragraph or by law. However, for the purpose of business execution, we may entrust it to business partners in accordance with the specified standards.
◆Management of personal information
Our company will strive to understand external factors in the acquisition, usage, storage, provision, deletion, and disposal of personal information. We also will comply with the Act on the Protection of Personal Information, guidelines in the economic and industrial field regarding the said Act, and other related laws and regulations. To meet these requirements, we will establish rules regarding the handling of personal data, the person in charge of such handling, the person in charge of such handling, and the duties of such person. In addition, we will establish rules regarding the handling of personal data, the persons in charge and their duties, and ensure that our employees comply with these rules, and take organizational, personnel, physical and technical safety management measures.
◆Complaints and consultation regarding personal information
If you have any complaints or consultations regarding the handling of personal information, or if you wish to inquire about or correct your personal information, please contact our contact regarding personal information. We will respond to your request as soon as reasonably possible.
◆Outsourcing of personal information
Our company may outsource all or part of the handling of personal information to appropriate partners or provide personal information to other companies within the scope of the purpose of usage of personal information. In this case, our company will select an appropriate partner, conclude an appropriate contract with the partner to ensure that the partner appropriately uses the personal data, and monitor the partner's handling of personal data in a timely manner.
◆Procedure for Requesting Disclosure
Our company will respond appropriately and promptly to requests for disclosure and other procedures stipulated by law. When a person requests disclosure of his/her own information, we will respond to the request within a reasonable period and scope after confirming the identity of the person making the request. However, we may not be able to respond to requests for disclosure in accordance with laws and regulations.
◆Correction, Deletion, Suspension of Use, and Deletion of Personal Information
If a customer requests correction, addition, or deletion of his or her personal data held by our company, we will correct, add, or delete the information within a reasonable period of time and to a reasonable extent if the information is inaccurate after confirming the identity of the person making such a request.
If you wish to discontinue the usage or erase your personal information in relation to personal data held by our company, and one of the following items applies to you, we will, in principle, discontinue the usage or erase your personal information to the extent necessary to prevent infringement of your rights and interests, after confirming the identity of the person who made the request.
Our company will stop using or delete personal information to the extent necessary to prevent infringement of your rights and interests. However, we may not be able to comply with your request for suspension of usage or deletion in accordance with laws and regulations, or we may substitute suspension of usage or deletion by implementing alternative measures permitted by laws and regulations. Please be advised that we may stop using or delete all or part of your personal data.
◆Changes to our Privacy Policy
The contents of this Privacy Policy are subject to change without notice to users.
The modified Privacy Policy will become effective when we post it on our website, unless otherwise specified by us.
◆Method and Contact for Receipt of Disclosure, etc.
Please direct any inquiries related to the handling of personal information, to the following contact point.
A fee may apply subject to the contents. Please confirm in advance before reaching out.
【Inquiry】
For inquiries regarding this privacy policy, please contact the email address.
Compy : XECROSS Co.,Ltd
Good eSIM Support Office
e-maile : cs@good-esim.com
