How to use?

  • 1. Select location

  • 2. Select data plan

  • 3. Pay by credit card

  • 4. Install eSIM

  • 5. Connect internet

1 5
Click here for details

Excursion: Data plan

Please select your country, carrier, and usage period.

Excursions　Europe　America/Canada　Latin America　Hawaii/Guam　Oceania　Asia　Africa　Middle East/Africa region

Things to check before purchasing

 ★Confirmation before purchase

・Is your device capable of using eSIM?

・Is your SIM unlocked?

★Flow after purchase

・After purchasing the eSIM, you will receive a QR code in a separate email after the order details email.

★QR code expiration date

・The period is 30 days including the email delivery date. Please complete the settings within the deadline.

★When the QR code does not arrive

・A QR code will be sent to you from "adminhk@tsimtech.com". Please allow the domain.

・Please check that the email has not been delivered to your spam folder.

・If you do not receive the QR code email even after authorizing the domain and checking your spam folder, please contact us.

 

　　

 

About your devices

Please click here for the device you are using.

*Please be sure to check. Items cannot be returned after purchase.

*Some iPhones sold in mainland China or in Hong Kong and Macau do not support eSIM.

Check points

・Depending on your mobile device or country, you may need to unlock your SIM. Please make sure the SIM is unlocked before purchasing.

・The expiration date of the eSIM is within 30 days including the date of arrival of the eSIM service activation email. Please set up your data plan before it expires.

・Please make sure you have an eSIM compatible mobile phone before purchasing. We cannot respond to requests for refunds/cancellations.

・24 hours per day (Example: If you purchase a 1-day plan: If you activate it at 10:00 on September 1st, you will be able to use it until 9:59 on September 2nd.)

・If you are unable to connect to the Internet with your eSIM after setup, please refer to the eSIM connection setup steps above and check your mobile phone settings.

・The eSIM 2D code can only be scanned once. Please be careful not to accidentally delete the eSIM after setting it up.

・To terminate the use of the eSIM function, please proceed from "Delete mobile communication plan".

    How to install eSIM

    About cancellations and refunds

    Cancellations, refunds, and changes are not possible.

    Click here for details.

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